Prime Recover — Fire, Water, Mold
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Insurance, explained

You get your home back; we'll deal with the paperwork.

A property damage claim can feel like a second emergency. We work directly with your insurance company to streamline the process, document the damage, provide the necessary reports and detailed estimates, and advocate for the coverage you need.

A named claims process keeps it clear.

Document. Communicate. Restore. We keep the work and the paperwork moving together.

Our assistant answers 24/7, and a real team member calls you back quickly.

How it works

Three steps. One less thing to carry.

01

We document everything

We photograph the damage, record what we find, and create the detailed notes your claim needs.

02

We talk to your adjuster

We share estimates and reports, answer questions, and keep the restoration work aligned with the claim.

03

You get your home back

You stay informed while we handle the details and keep the work moving toward a safe return.

(470) 777-7463470-77-PRIMEAI answers 24/7 — a real team member calls you back quickly.

What to have ready

A few details help us get started.

If you have them and it is safe to gather them, bring your policy number, photos of the damage, and the date the damage happened. If you do not have everything, call anyway — we will help you figure out the rest.

1Your insurance policy number
2Photos or videos, if safe to take
3The date the damage happened

A note about coverage

Most policies cover sudden water damage.

Most homeowner policies cover sudden water damage, and may cover mold when it stems from a covered leak or flood. Every policy is different, so your adjuster makes the final coverage decision. We will help you document what happened and navigate the conversation with your insurance company.

You do not have to navigate the claim alone.

A steady next step

Let’s make the next step easier.

Call us or request a free estimate. We’ll listen first, then help you build a plan.

Answered 24/7 by our assistant, so a real team member can call you back fast and no call is missed.